Shipping

Shipping & handling throughout United Kingdom mainland  – FLAT RATE  of  7 UK Pounds including VAT  or note  special conditions as detailed below. All shipping via UK mail, or postal service.

Customers are welcome to arrange pick up or shipping and delivery, by their own selected courier. Associated costs, insurance, and delivery period will then be the responsibility of the customer. Pick up address is Unit  5, Eden Way, Leighton Buzzard Beds LU7 4TZ . Please call  us on 01525 374 526  to arrange time for pick up so goods can be made ready. FREE SHIPPING APPLIES ONLY TO THE PRODUCTS WHICH ADVERTISE THEY WILL BE SHIPPED FREE OF SHIPPING COSTS

For freight costs or any Export enquires please email info@mastershelf.co.uk  for further information on shipping costs to areas outside the UK mainland.

With Mastershelf you can be assured of total customer service and satisfaction! We will happily exchange a faulty product or provide a credit note within 7 days of you receiving your order.

MASTERSHELF  DOES NOT GUARANTEE OR WARRANTY THE FIXING BY A THIRD PARTY OF ANY OF ITS SHELVING BRACKETS OR SHELVING KITS WHICH ARE FIXED TO ANY WALL OR SUBSTRATE, OR FIXED USING INCORRECT HARDWARE OR FIXED OR FITTED BY UNLICENSED TRADESMEN. IF IN DOUBT CONSULT A QUALIFIED TRADESMAN, OR CONTACT MASTERSHELF.  A FITTING SERVICE MAY BE AVAILABLE IN CERTAIN LOCATIONS.

Return freight  /handling costs/insurance are the customers responsibility, or at the discretion of mastershelf. Please include the invoice you received with your order when exchanging goods.

All goods must be returned unused, in original as new undamaged packaging.

For all online orders please allow up to 1-5 working days delivery within UK mainland, although most orders will be delivered the following day if the order is placed AM. If order is required urgently please advise in the comments area  when placing your order.

All deliveries must be signed for unless advised when placing your on line order . Please provide a daytime/work delivery address where someone will be available to sign for goods or advise in the comments section if goods can be left if no one is able to sign for goods. Mastershelf is  not liable for any product damage or lost goods if deliveries are accepted without signature. Maximum credit card purchase is 1000.00 UK pounds

All orders exceeding this amount can be paid by money order, cheque or direct deposit.

Place your order by 3pm and well deliver to you within 1-2 days! Take a look at the table below to see the delivery options available to you.

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Delivery for products Delivered Directly From our warehouse in Bedfordshire Via UK mail express freight

ORDER VALUE Shipping 1-5 days flat rate any quantity of shelving products £7.95-£11.95 for UK MAINLAND SPECIFIED AREAS, OUT OF AREA IS AN ADDITIONAL COST.

ANY £7.95-£11.95

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Delivery Addresses

We will deliver direct to you, Its easy to add another delivery address to your account, just select deliver to a different address or person when youare checking out or go to your login account, where you can manage your address list. All addresses will be saved & available to pick every time you order.

Order Tracking

Once your item has been dispatched you will receive an email with the courier’s details and your consignment number